Types of ISP Service, Problems Faced by ISPs, and Tips for Choosing an ISP

Internet service is a service provided by internet provider companies to consumers based on needs, whether it is for industry or for individuals. At least in Indonesia, ISP services can be divided into five types. The division is as follows:

• Dial-Up Connection

The dial-up connection is the most widely used internet service in Indonesia. Especially for small to medium sized businesses. For example, internet cafe business entrepreneurs or internet cafes. Here consumers or users are not burdened continuously, but when they are connected to the internet network. Dial-up connection uses a modem or telephone cable to connect to the internet.

• Dedicated Connection

This type of ISP service is also commonly chosen by the public. Where this type has a permanent nature, that is, users or consumers can connect to the internet for 24 hours 7 full days. Large companies that have a large number of employees, tasks and computers. For example in a hospital and other public services.

• Internet Hotspot

Unlike dial-up, internet hotspots do not use cables to connect to the internet. This type is widely used in public places and people who need internet access anywhere. For example, in cafes, airports, city parks, co-working spaces, and other places.

• Wireless Internet

Wireless internet is also an internet service that doesn't use cables and doesn't use telephone charges. Usually the fee charged is the internet usage fee only. So it is cheaper and economical in terms of price.

• Internet Mobile Access

Lastly is the mobile internet service. As the name suggests, this ISP service is widely used by users, especially mobile devices or smartphones. In general, internet access is used on smartphones with internet services starting from GSM, CDMA, 3G and 4G.

Common Issues for ISPs

Using an ISP for internet service is indeed the answer for companies and individuals. However, along the way this ISP has also experienced several problems that often arise. In general, it is about technical issues and the following are some of these problems:

Internet access difficulties even though the status is internet connected. The impact is the slow internet connection.

The next problem is regarding ISP access which is caused by the ISP provider's server being down or even dead. This is more due to the unstable electric current that affects ISP services.

A technical thing that can also interfere with ISP performance is the presence of disconnected or loose network cables that affect the network. In addition, it is also about adapters that are not connected to the wireless network due to maintenance

Tips for choosing a trusted ISP

Sometimes problems with ISPs cannot be avoided, but you can minimize them by using a trusted ISP service. To determine whether the ISP is trusted or not, the following tips need to be considered.

• Choose an ISP that has high speed in terms of data transfer

• We recommend that you choose an ISP that is close to the location where you are. This is because the further the ISP location will affect the connection. This includes service when there is a disruption.

• Make sure the ISP already has an official operating license from the relevant institution and is widely used by large companies.